Return Policy

RETURNS


The Haute Rack Shop offers 7 day returns, for STORE CREDIT ONLY for the price of the item(s) being returned. All returned items must be in original condition with tags attached. Return shipping must be paid by the customer. 

 

 

Once orders are placed no changes or cancellations can be made. Customers must contact The Haute Rack Shop via email at info@thehauterackshop.com within 7 days of receiving your order for the return shipping address. Store credit will be issued via digital gift card upon receipt of the returned item. After the 7th day the item is considered final sale.

Please Note: store credit as a result of a return does not include shipping charges unless the return was a result of The Haute Rack Shop's error. Please allow 3-5 business days for your return to be processed.

All items purchased at onsite vendor events or from our sale section are final sale, no refunds, exchanges, or store credit.